Question 1

How do I know which therapist is right for me?

Accepted Answer

All of our therapists offer a free 15-minute intro consultation so you can get a feel for them before committing. Fit is one of the most important factors in therapy, we encourage you to try someone, and switch if it doesn't feel right.

Question 2

What happens in a first session?

Accepted Answer

Your first full session is a chance to share what's bringing you in, set goals, and learn how your therapist works. There's no pressure to share more than you're ready for.

Question 3

Do you offer direct billing?

Accepted Answer

Yes, we bill most major insurance providers directly. If your provider isn't on our list, we'll give you a receipt to submit for reimbursement.

Question 4

What is a sliding scale fee?

Accepted Answer

Most of our therapists offer reduced-fee spots based on income and circumstance. Just ask during your intro consultation, no documentation required.

Question 5

Are virtual sessions available?

Accepted Answer

Yes. We offer virtual therapy across Alberta and most Canadian provinces via a secure, confidential video platform.

Question 6

How do I book for my child?

Accepted Answer

Child and youth bookings require a phone or email contact first so we can match you with the right therapist and answer any questions. Call 587-735-4138 or email info@tulistapsychology.com.

Question 7

What is the cancellation policy?

Accepted Answer

We ask for 24 hours' notice for cancellations. Late cancellations may be subject to a fee, which we'll explain during onboarding.

Question 8

Do you accept MVA clients?

Accepted Answer

Yes, we provide psychological services to clients recovering from motor vehicle accidents and direct bill where coverage allows. See our MVA page for details.

Question 9

What is EMDR / Gottman / Play Therapy?

Accepted Answer

EMDR is an evidence-based trauma treatment. Gottman Method is a research-backed approach for couples. Play Therapy uses play as the language of healing for children. Ask your therapist which modalities they're trained in.

Frequently asked questions

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